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COMPATIBILITY AGREEMENT AND GUIDE LINE

Several factors go into confirming Part compatibility with your electronic device. Please confirm the “Specifications” and the “Identifiers” sections to confirm this is the part you are shopping for and can solve your electronic device. Apple’s “Model (Body)” number can match with incompatible Apple “Family (Model Identifier)” so confirm your machine’s family with our “Compatible Models” section. We have provided a Compatibility Guide in our General Information section to help you identify your model. Also, you May confirm Your Device EMC Number or Serial Number with us here by sending a message. We are receiving a lot of parts returns for compatibility issues. Apple Identifiers are sometimes difficult to find so don’t hesitate to ask for assistance before placing your order.

HOW TO VERYFY APPLE DEVICE MODEL NUMBER AND COMPATIBILITY

Step 1: Find the Model Number For iPhones, iPads, and iPods
  1. On the Device Body:
    • Look at the back of the device. The model number starts with “A” (e.g., A2341 for iPhone).
  2. In the Settings App:
    • Go to Settings → General → About.
    • Look for “Model Number” or “Model Name.”
    • Tap the number to reveal the “A” model number if it’s not displayed.
For MacBooks and iMacs
  1. On the Bottom or Edge:
    • For MacBooks: Look at the bottom of the laptop for the model number (e.g., A1708).
    • For iMacs: Look on the bottom of the stand.
  2. Through macOS:
    • Click on the Apple logo () in the top-left corner.
    • Select About This Mac.
    • The device’s model and year will be displayed (e.g., “MacBook Pro (15-inch, 2019)”).
Step 2: Check Part Compatibility
  1. Verify the Part is Compatible with the Device Model:
    • Cross-check the model number with the part description or specification sheet provided by the seller.
    • Check Serial Numbers (If Needed):
      • For some repairs (e.g., screen or battery replacements), ensure the part supports serial number integration to avoid software issues.
Step 4: Other Considerations for Compatibility
  1. For iPhones: Ensure the screen or battery replacement is specifically for the correct model. Newer iPhones (e.g., iPhone 12 and up) have security features requiring authorized parts to prevent errors like “Non-Genuine Part” warnings.
  2. For MacBooks and iMacs: Double-check RAM, SSD, and other components against the model’s upgrade or replacement limitations.

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How to Verify HP Device Model Number and Compatibility
Step 1: Locate the Model Number For HP Laptops
  1. Look at the Bottom of the Laptop:
    • Flip the laptop over. Look for a label or engraving that includes “Model” or “Product Name” (e.g., HP Pavilion 15-eg0078nr).
  2. Use HP System Information:
    • On the keyboard, press Fn + Esc (or just Esc) while the laptop is powered on.
    • A pop-up window will show the product name and serial number.
  3. Through Windows Settings:
    • Go to Settings → System → About.
    • Look for the device name and specifications under “Device Specifications.”
For HP Tablets
  1. On the Back of the Device:
    • Look for a label or engraving that shows the model name or number.
  2. In the Settings App:
    • Go to Settings → System → About Tablet.
    • The model and product number will be displayed.
For HP Desktops and All-in-One Computers
  1. On the Back or Bottom of the Tower/Monitor:
    • Locate a sticker with the model name or product number (e.g., HP Envy 32-a0035).
  2. Through Windows System Information:
    • Type System Information in the Windows search bar and open it.
    • The product name and model number will be displayed in the system summary.
For HP Cellphones (if applicable):
  1. Look at the Back or Under the Battery Cover (for older models):
    • The model number is often engraved or printed on a label.
  2. In the Settings App:
    • Go to Settings → About Phone → Model Number or Product Information.
Step 2: Verify Part Compatibility
  1. Consult the Service Manual:
    • Download your device’s service manual from HP’s website to verify which parts are compatible. Manuals often list part numbers for components like batteries, screens, and RAM.

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How to Verify Lenovo Device Model Number and Compatibility
Step 1: Locate the Model Number
For Lenovo Laptops
  1. On the Bottom of the Laptop:
    • Flip the laptop over and look for a label or engraving. It should include “Model” or “Product Name” (e.g., ThinkPad X1 Carbon, IdeaPad 3 15).
    • The model number is usually in the form of “Type” (e.g., 20U3001LUS) or “Model” (e.g., 81Y3000).
  2. Through Lenovo Vantage:
    • Open Lenovo Vantage (pre-installed software).
    • In the app, go to System Information to find your model name and serial number.
  3. In the BIOS or UEFI:
    • Restart your laptop and press F1 (or another specific key, depending on the model) to enter the BIOS/UEFI settings.
    • Look for the Model Name or Product ID displayed in the system information.
  4. Through Windows Settings:
    • Go to Settings → System → About.
    • The device name and model number should be listed in the Device Specifications section.
For Lenovo Tablets
  1. On the Back or Bottom of the Device:
    • Look for a label or sticker that shows the model name or number.
  2. In the Settings App:
    • Go to Settings → About Tablet.
    • The model and product number will be displayed.
For Lenovo Desktops and All-in-One Computers
  1. On the Back or Side of the Tower/Monitor:
    • The model name or number is often listed on a label (e.g., Lenovo ThinkCentre M90).
  2. Through Windows System Information:
    • Type System Information in the Windows search bar.
    • Open the System Information tool, and look for the product name and model in the System Summary.
For Lenovo Cellphones (if applicable):
  1. On the Back of the Phone (for older models):
    • The model number is printed or labeled on the back or under the battery.
  2. In the Settings App:
    • Go to Settings → About Phone → Model Number or Product Information.
Step 2: Match the Model Number to Specifications
  • You can also search for the user manual or service manual to see detailed compatibility info for parts.
Step 3: Verify Part Compatibility
  1. Check the Service Manual:
    • Download your device’s service manual from the Lenovo website to verify which parts are compatible. Service manuals often provide part numbers for components like screens, batteries, RAM, and more.

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How to Verify Dell Device Model Number and Compatibility
Step 1: Locate the Model Number For Dell Laptops
  1. On the Bottom of the Laptop:
    • Flip the laptop over and look for a label or engraving. This label typically includes the model name or number (e.g., Inspiron 15 5000, XPS 13).
    • The model number may be listed as a “Service Tag” or “Express Service Code.”
  2. Through Dell SupportAssist:
    • Open the Dell SupportAssist app (pre-installed on most Dell laptops).
    • In the app, go to System Information to find the model name and service tag.
  3. In the BIOS or UEFI:
    • Restart the laptop and press F2 (or another specified key) to enter the BIOS/UEFI settings.
    • The Service Tag and model number are often listed in the system information section.
  4. Through Windows Settings:
    • Go to Settings → System → About.
    • The device name and model number will be listed under Device Specifications.
For Dell Tablets
  1. On the Back of the Device:
    • Look for a label or sticker that lists the model number and name (e.g., Dell Venue 8).
  2. In the Settings App:
    • Go to Settings → About Tablet or System → About.
    • The model and product number will be displayed.
For Dell Desktops and All-in-One Computers
  1. On the Back or Side of the Tower or Monitor:
    • The model name or number is usually found on a label attached to the back or side of the system (e.g., Dell OptiPlex 3070).
  2. Through Windows System Information:
    • Type System Information in the Windows search bar.
    • Open System Information and check the System Summary for the product name and model number.

For Dell Cellphones (if applicable):

  1. On the Back of the Phone (for older models):
    • The model number is usually printed on the back or under the battery of older models.
  2. In the Settings App:
    • Go to Settings → About Phone → Model Number or Device Information to see the model.

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How to Verify Razer Device Model Number and Compatibility
Step 1: Locate the Model Number
For Razer Laptops
  1. On the Bottom of the Laptop:
    • Flip the laptop over and check the label or engraving on the bottom. The model number is typically printed as part of the product information (e.g., Razer Blade 15 Advanced, Razer Blade Stealth).
    • The model number will be in the format of a name like Razer Blade 15 or Razer Blade Stealth 13.
  2. Through Razer Synapse:
    • Open the Razer Synapse software, which is pre-installed on most Razer laptops.
    • Under the System or Device tab, the model and serial number will be displayed.
  3. In the BIOS:
    • Restart the laptop and press F1 or F2 (depending on the model) to enter the BIOS/UEFI settings.
    • The model number and other details are usually displayed in the System Information section.
  4. Through Windows Settings:
    • Go to Settings → System → About.
    • The model and device specifications will be listed under Device Specifications.
For Razer Tablets (if applicable)
  1. On the Back or Bottom of the Device:
    • Look for a label or sticker that shows the model number and name (e.g., Razer Edge).
  2. In the Settings App:
    • Go to Settings → About Tablet or System → About.
    • The model and product number will be displayed.
For Razer Desktops and Peripherals
  1. On the Back or Side of the Tower:
    • The model number for Razer desktops (e.g., Razer Tomahawk) is often listed on the back of the device or in the documentation provided.
  2. Through Windows System Information:
    • Type System Information in the Windows search bar.
    • Open System Information and look for the product name and model in the System Summary.
For Razer Cellphones (if applicable):
  • Razer is not currently producing smartphones under their brand, so if you’re looking for model numbers of older Razer phone devices, such as the Razer Phone or Razer Phone 2, check the back of the device or use Settings → About Phone to find the model number.
Step 4: Special Considerations for Compatibility
  1. Laptops:
    • For Razer laptops like the Razer Blade series, make sure the components (e.g., RAM, SSD, GPU) are compatible with your specific model and hardware specifications.
    • Newer models may have certain restrictions on part replacements, such as BIOS lockouts on non-OEM RAM or storage upgrades.
  2. Desktops:
    • Check the motherboard and GPU compatibility before upgrading parts. If adding new hardware like a GPU, ensure that the power supply and case size can accommodate the component.
  3. Tablets and Peripherals:
    • For Razer’s tablet or peripherals (e.g., Razer Core, Razer Nari headsets), ensure that the peripherals are compatible with the device’s ports and software (e.g., Razer Synapse).

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How to Verify Alienware Device Model Number and Compatibility
Step 1: Locate the Model Number For Alienware Laptops
  1. On the Bottom of the Laptop:
    • Flip the laptop over and look for a label or engraving. The model number and product name are typically listed on the bottom of the device (e.g., Alienware m15 R6, Alienware x17).
    • The model number is often displayed alongside the Service Tag or Express Service Code, which uniquely identifies the laptop.
  2. Through Alienware Command Center (AWCC):
    • Open the Alienware Command Center software (pre-installed on most Alienware laptops).
    • Go to the System or Device Information section to view the model name and serial number.
  3. In the BIOS or UEFI:
    • Restart the laptop and press F2 to enter BIOS/UEFI settings.
    • The model number and Service Tag will be displayed in the system information section.
  4. Through Windows Settings:
    • Go to Settings → System → About.
    • Look for the Device Specifications, where the model name and number will be listed.
For Alienware Desktops
  1. On the Back of the Tower:
    • The model name or number is often located on a label on the back or side of the desktop (e.g., Alienware Aurora R13, Alienware Area-51m).
    • You will typically find the Service Tag or Express Service Code here.
  2. Through Windows System Information:
    • Type System Information in the Windows search bar and open the tool.
    • Under System Summary, you can find the product name and model number listed.

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